Returns & Exchanges

At Full Leaf Tea Company, we want you to be completely satisfied with your purchase. If you are not happy with your tea or accessories, you may return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Safely pack the items in their original packaging, ensuring that all tea tins or pouches are sealed and accessories are securely cushioned.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.